Refund policy
Here's a simple and professional Return & Refund Policy you can use for your online store TrendHub.in:
Return & Refund Policy
Last Updated: June 2026
At TrendHub.in, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
Returns
- Customers may request a return within 90 days of receiving their order.
- Items must be unused, unworn, unwashed, and in their original packaging with all tags attached.
- Products showing signs of use, damage, or alteration are not eligible for return.
- Certain items such as innerwear, personal care products, gift cards, and customized products are non-returnable for hygiene and safety reasons.
Refunds
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed to the original payment method within 5–10 business days.
- Shipping charges paid during purchase are non-refundable unless the return is due to our error or a defective product.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:
- Order number
- Photos of the product
- Description of the issue
We will arrange a replacement or refund after verification.
Exchange Policy
Eligible products may be exchanged for a different size or color, subject to stock availability.
Cancellation Policy
- Orders can be cancelled before they are shipped.
- Once an order has been shipped, cancellation requests cannot be accepted.
Contact Us
For return, refund, or exchange requests, contact us at:
Email: support@trendhub.in
Website: TrendHub.in
By placing an order on TrendHub.in, you agree to this Return & Refund Policy.